Refund policy

Due to the perishable nature of our products (food and drinks), returns are generally not accepted. However, certain exceptions may be made depending on the circumstances and the condition of the item upon delivery.

If you believe your order qualifies for an exception, please contact us at walabo3148@gmail.com with your order details and a description of the issue. Any return or refund requests must be reviewed and approved before further action is taken. Items sent back to us without prior approval will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Because all of our products are perishable food and beverage items, they are generally non-returnable. In rare cases, exceptions may be considered based on the specific circumstances of the order. Please contact us if you have questions or concerns about your purchase.Sale items are final sale and are not eligible for returns or refunds.

 

Refunds
We will notify you once we’ve evaluated your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method typically within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at walabo3148@gmail.com.